Refund Policy

1. What the guarantee covers

The guarantee covers everything sold on the1955pantry.com:

• The 1955 Pantry, the digital edition and, where your order includes it, the hardcover.
• The Civil Defense Archive, the digital set and, where your order includes it, the printed booklet set.
• The Four-Week Pantry Build.
• The Pantry Club, monthly or yearly.
• Every bonus that comes with any of these.

Each payment is covered for 60 days from the day you made it.

2. How to ask for a refund

Email support@the1955pantry.com from the address you ordered with and say you would like a refund. Writing from a different address? Add your full name and the date of your order so we can find it. That is all we need.

3. What happens next

• We reply within 1 to 2 business days to confirm your refund.
• We refund the card or payment method you paid with. We cannot refund to a different card or as store credit.
• Your bank or card provider usually takes 5 to 10 business days to show the refund on your statement.
• We keep no fees. You get back what you paid, including any shipping charge.

After a refund we may close access to the refunded product in your member area.

4. The Pantry Club

The Pantry Club is a membership that renews until you cancel it. The monthly route costs $9.97 a month and the yearly route $97 a year, each charged on the day you join to the card you used at checkout.

• Cancel at any time from the account page in your member area, in one click, or by email. Your membership runs to the end of the period you have paid for and does not renew.
• Rather than cancel, you can pause your membership for one or two months from the same page.
• Every Club payment, including each renewal, is covered by the 60-day guarantee from the day of that payment.
• We email you before every yearly renewal.

The full membership terms are in section 5 of our Terms.

5. Physical editions that are late, lost or damaged

We do not sell physical editions on this site yet. When we do, the ship-by date will be stated here, on the order page and in your receipt before you pay.

6. Before you call your bank

If something has gone wrong, please email us first. A refund from us reaches your card the same way a chargeback would, and usually sooner.

7. Your rights under the law

This guarantee is in addition to your rights under consumer law where you live, and nothing in this policy limits them. If you live in the United Kingdom or the European Union, you also have a legal right to cancel physical goods within 14 days of delivery. For digital products, that legal right ends when you ask for immediate access at checkout, as the checkout explains. The 60-day guarantee still applies.

8. Fair use

We honour every request made inside the window. Where one person buys and refunds again and again, we may decline that person's future orders.

9. Contact

• support@the1955pantry.com
• The Publishing House LLC, 1111B S Governors Ave, Dover, DE 19904, United States